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Friday, 29 December 2023

Windows 10 nightmare: Stucked in preparing the notorious automatic repair screen

 

Dear HP & windows 10 user community, I hope this might help you bypass the vicious circle of windows 10 or even 11, never ending preparing automatic repair process.

My current laptop model is HP Pavilion Power - 15-cb007nv, which I used to teach & present IT lessons. One cannot image how much time I have spent in setting up the development environments, servers, database, middle ware and so on...  It seems a thermal sensor malfunctions only when I attempt to start windows 10. Oddly within the BIOS & UEFI, all tests for system, sole components and storage have been so far successful. The only finding was a 12% wear damage of the toshiba boot m2 drive. Could that be so crucial?

I have cleaned & switched the positions of the fans, in an attempt to trick the sensors. Directly after  the UEFI test the system has started windows successfully, only once. Since then it stalls, while booting or attempting to reset windows and finally shuts down.  A black background screen informs of a previous thermal shutdown, and that from now on operation ought to be normal!

I have already contacted a local greek HP partner, but they got 20 € only to tell me that there are no spare parts available, after a week. (Irreparable because of a broken right hinge, but the lid still closes ).A daylight robbery! What is worse, I cannot find any hints about the position of the sensors in any hp document. As always missing info is always what I find in technical documentation...

 Thinking of a format and  a fresh install of OS, perhaps Linux, would it bypass or solve the issue? Not a clue...Unfortunately starting from a usb stick to reinstall using the windows media creation utility, simply does not work... It is a pity having paid for a windows OS, but not being able to actually use it, and spending huge amounts of time and effort to make it work, or not?

A possible way out?

Starting up with a open suse tumbleweed os usb stick allowed me to setup and test the laptop, unlike the windows startup stick.

settings

Up until now all works perfectly, including the now clean fans, except missing drivers, ie for the nvidia graphics geforce gtx 1050 card, and who knows what is next... Sadly the bios warning about an older overheating problem is still there, decelerating the  startup time!

All in all, linux might be primitive, complex, or whatever negative  adjective you name it, but for me it simply works! It is a shame that Plaisio computers in Athens, Greece, did not take any time to actually test the laptop operation, in an attempt to urge me buy a new one. In addition, it is strange that HP does not provide  all spare parts & drivers, support for such alternative OS like linux, which can extend the lifetime of the hardware. My old 2009 pavilion still works (upgraded to win10), because the quality of the old hardware was optimal then, allowing a regular cleaning. The present covers & cases of the newer hp laptop, which has not been cheap at all (bought in late October 2018 at a price of 1000 euros) now are made of plastic of lowest quality. The original screws do not fit in properly, any more!

I have heard so often that the EU law ought to enforce genuine  and fair technology competition, saving  the resources of the planet, money and the environment,the consumers' right to repair even any electrical appliance, isn't that true?